Question 1

Do you bring your own cleaning supplies?

Accepted Answer

Yes, we provide all necessary professional-grade cleaning supplies and equipment. We also offer eco-friendly product options upon request at no additional charge.

Question 2

Are your cleaners insured and bonded?

Accepted Answer

Absolutely. NW Cleaners carries $2M in comprehensive liability insurance and all our staff are bonded and background-checked for your peace of mind.

Question 3

How does pricing work for Airbnb turnovers?

Accepted Answer

We offer competitive flat-rate pricing for Airbnb and vacation rental turnovers based on property size and specific requirements. Contact us for a custom quote tailored to your unit.

Question 4

Do I need to be home during the cleaning?

Accepted Answer

No, you do not need to be home. Most of our clients provide us with a key or access code. We are fully insured and vetted for secure access to your property.

Question 5

What areas of Calgary do you serve?

Accepted Answer

We serve the entire Calgary area, including NW, NE, SW, and SE communities, as well as surrounding areas like Airdrie and Cochrane.

Answers to common cleaning questions

Frequently Asked Questions